Chapter 1: Business Driven Technology

COMPETING IN THE INFORMATION AGE

A fact is the confirmation or validation of an event or object. In past, people primarily learned facts from  books but today we can simply pushing a button people can find out anything from anywhere at any time. 

Nowadays we live in the information age when infinite quantities of facts are widely available to anyone who use computer. 

This is simply not true when we think only student well versed in advanced technology can compete in the information age. 

INFORMATION TECHNOLOGY'S ROLE IN BUSINESS.

Why do we need study information technology? the answer is simple which is information technology is everywhere in business.

Understanding information technology provides great insight to anyone learning about business.

*Information Technology's impact on business operations.

Customer Service, Finance, Sales and Marketing and IT operations is a example of business functions receiving the greatest benefits from information technology. we can see that Customer Servise has get 70% benefits from information technology.

Information Technology Project Goals which is reducing cost, improving productivity and generating growth is not easy.

Implementing a new accounting system or marketing plan is not likely to generate long term growth or reduce costs across an entire organization.

INFORMATION TECHNOLOGY BASICS.

Information technology is a field concerned with the use of technology in managing and processing information.

Management Information Systems(MIS) is a general name for the business functions and academic discipline covering the application of people, technologies, and producers-collectively called information systems-to solve business problems.

THE CHALLENGE: DEPARTMENTAL COMPANIES.

Companies are typically organized by department or functional area such as:

 THE SOLUTION: MANAGEMENT INFORMATION SYSTEMS.

A systems is a collection of parts that link to achieve a common purpose.

System thinking is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part ( see figure below).

Feedback is information that returns to its original transmitter (input, transform or output) and modifies the transmitters actions.